Read more
Contact
Come and see us
Pajota Safaris
Sakina,
Off Arusha-Namanga Road
P.O.Box 15051Arusha
Business incorporation date: 2005
Business registration number: 53667
Contact us
Mobile/WhatsApp: +255 787 135995
Email: info@pajotasafaris.com
Terms
and conditions
1. Our quotes will specifically indicate
availability of any service/s at the time of the request only and in no way
constitutes a confirmed booking or a liability. On our part as Pajota Safaris Tanzania to deliver such service/s we need a receipt of confirmation, in
writing, and receipt of deposit/full payment as case maybe from the agent or
client.
2. Pajota Safaris Tanzania does not undertake to
hold any allocations/bookings on behalf of an agent or client without a written
confirmation and prepayment of invoices is received.
3. Confirmations and relevant vouchers will
only be issued by Pajota Safaris Tanzania to the service providers on receipt of
proof of full prepayment of invoices by our clients/agents.
4. Pajota Safaris Tanzania accepts no
responsibility for non-availability of specified accommodation, transport or
any other service quoted for if the service/s are not confirmed in time, in
writing and prepaid in full by the agent or client. In such a case, Pajota Safaris Tanzania reserves the right to seek alternative available accommodation of
similar category.
5. All confirmed bookings to agents or
clients by Pajota Safaris Tanzania will be subject to the relevant hotels/lodges and
other supplier’s cancellation policies as per industry practices and any agent
or client that cancels a booking within the specified time frame will be
charged in full for such cancellation fees without exception.
6. All rates are subject to change without
notice to our agents/clients.
7. For all bookings on our safari
itineraries/services, a 50% deposit is needed to confirm the same and balance
in full at least 30 days before the tour starts. However, if a reservation is made
within 30 days to travel date, full payment will be applicable to confirm the
booking.
8. Our rates are inclusive of all government
taxes & other statutory deductions where applicable. However, should they
increase or decrease, Pajota Safaris Tanzania reserves the right to adjust and
reflect the new rates accordingly under advice to our clients.
9. Pajota Safaris Tanzania endeavours to fully
honour pre-agreed itinerary with the agent/client beforehand. However, we
reserve the right to alter the itinerary if a situation beyond our control so
demands, under advice to our clients. Such cases may be caused by:
flight/airline cancellation, political turmoil, industrial/labour problems, bad
weather, sickness and so forth.
10. Check in time at Hotels/Lodges is from
12h00 on the first day, while check out is 10h00 on the last day. Extra charge
will be applicable in event of early check in or late checkout.
11. Day room use can be arranged on request
at a cost, subject to check out time of 18h00, after which a full day charge will
apply.
12. Child rate only applies to children aged between 2 and 11 years.
13. It is the responsibility of the guest to
ensure that travel documents which include Travel and Medical Insurance are in
order before travel date. In some instance vaccinations are a requirement.
Please seek guidance from your nearest embassy/consulate in case of doubt.
Cancellation
Policy
1. Notification of the intended cancellation
from client or agent should be received in writing, addressed to Pajota Safaris.
2. Bookings cancelled or reduced/amended in
length of stay or reduced in number of occupancy are subject to cancellation
fees as outlined below:
- 35 – 16 days prior to arrival @ 35%
- 15 – 08 days prior to arrival @ 50%
- 07 – 0 days (no show) prior to arrival @ 100%
3. However, the above indicated fees may
depend on Hotels/Lodges booking terms & conditions.
4. All amount of money received there of
arising from the cancellation will be wired back to the client or agent less
the cancellation fees applicable and the bank charges.
***************
Pajota safaris has an office in Kenya, Jade Sea Journeys. Also, we can offer you Tanzania/ Kenya handsets.
Do not hesitate to contact us to arrange your tailor-made trip.